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It is more important now than ever to increase conversion, retention and loyalty. We can help.

The Aaronson Group is a strategy and design firm specializing in retail and luxury brands.

We'll help you understand who your customers are, and design amazing multi-channel user experiences that will increase their conversion rate, share of wallet and loyalty.


Aaronson Group for Strategy

Aaronson for Strategy

From understanding your users, their personas and needs, to crafting a complete online strategy. We help you understand what will make your users more loyal and how to exceed their expectations. Learn more...

Aaronson Group for Design

Aaronson for Design

Once the strategy is in place, our award-winning design department can build off your current brand or help you reinvent it. We design for the web, mobile, email and more. Our designs can be seen on some of the internet's largest sites. Learn more...

What's New

Ways to Innovate: Image Scanning and Visual Recognition

Examples of ways companies are innovating in tough times.
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United Airlines Takes Active Approach to Customer Satisfaction

An airline doing something right? This UAL case study makes me have faith in the industry!
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Is Your B2B Site a Good Salesperson?

How to evaluate whether your business-to-business Web site understands your clients' needs. Start with your sales team.
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Let Your Customers Buy From You

Quite simply, in this economy, you can't afford to be stupid. You can't prevent your customers from spending money.
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Customer Service Is Even More Important Now

Today we'll look at some best practices for customer service, along with some good and bad examples..
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3-D: Best Practices and Trends

While 3-D is just an emerging technology online, it's never too early to understand the best practices and trends surrounding its use.
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Conference Calendar

Video Clips

Looking for a dynamic speaker? Take a look at some of our CEO's online video clips.